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TDK conference 2016

Comparison of the main management characteristics of the veterinary practices in Hungary and the surrounding countries
Várhidi Zsóka - year 3
University of Veterinary Medicine, Department of Veterinary Forensics, Law and Economics
Supervisor: Dr. László Ózsvári


The management of veterinary practices is largely determined by the macroeconomic conditions and the market environment for veterinary services in the different countries. The aim of my research is to compare and analyse the management of the veterinary practices in Southern-Slovakia, Transcarpathia (Ukraine), Transylvania (Romania), Vojvodina (Serbia) and Hungary.

The main management characteristics of the veterinary practices were surveyed between April and June 2012 by using a Hungarian questionnaire containing 89 questions. Several vets filled out a printed questionnaire, but the questionnaire was also available on the internet for three months. Altogether 64 questionnaires were completed, 6 from Slovakia, 8 from Ukraine, 33 from Romania and 17 from Serbia, and their data was analysed by Microsoft Excel™. The main practice management elements, the patient turnover, the service profile, the volume and composition of the services provided and those of the income, the work organization, and the vets' lifestyle, future plans and forecasts were surveyed and analysed.

The majority of the respondents (81.3%) works in mixed animal practice, while only 14.1% in large animal practice and 4.7% in small animal practice exclusively. In the mixed animal practices 35% of the patient turnover is pets on an average. 83.3% of the vets in Southern-Slovakia, 66.7% in Transcarpathia and 66.7% in Transylvania work in solo vet practices, on the contrary 86.7% of the vets in Vojvodina and 60.9% in Hungary work in joint veterinary practices.

The average daily revenue per patient is under 2000 HUF in 47.6% of the practices in Romania and in 75.0% in Ukraine, while this revenue is between 2000 and 5000 HUF in 68.8% of the practices in Vojvodina, in 100% in Slovakia, and in 62.5% in Hungary. Between 2010 and 2012, the total income coming from pets increased by 50.0% in Slovakia, 42.9% in Ukraine, 42.9% in Romania, 73.3% in Vojvodina and 42.4% in Hungary. At the same time period the income stemming from farm animals decreased by 50.0% in Slovakia, 41.4% in Romania, 52.9% in Vojvodina, and 44.4% in Hungary, while in Ukraine it has not changed.

The respondent veterinarians think that, due to the numerous vet practices, the expansion of special and supplementary services, and the improvement of the equipment and the clinic can best facilitate the development of their practices, but the investments will be recovered through effective practice management.

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